Complaints

Woodfines is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received, or about our charges, please contact our Client Care Partner, Adrian Frost:

Telephone: 01767 680251
Email: Adrian Frost (afrost@woodfines.co.uk)
Post: Adrian Frost, Woodfines Solicitors, 6 Bedford Road, Sandy, Bedfordshire, SG19 1EN

A written copy of our internal Complaints Procedure is available on request.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman:

Telephone: 0300 555 0333;
Post: PO Box 6806, Wolverhampton, WV1 9WJ
Email: The Legal Ombudsman
Website: The Legal Ombudsman

Normally you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. You may also be able to apply to the Court for an assessment of our bill under Part III of the Solicitors Act 1974.

Click here to access our Complaints Procedure.