Complaints

Woodfines is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received, or about our charges, please contact our Client Care Partner, Adrian Frost by telephone on 01767 680251, by email Adrian Frost or at our Sandy office - 6 Bedford Road, Sandy, Bedfordshire, SG19 1EN.

A written copy of our internal Complaints Procedure is available on request.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman: PO Box 6806, Wolverhampton, WV1 9WJ. Telephone: 0300 555 0333;

Email the Legal Ombudsman
The Legal Ombudsman Website

Normally you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. You may also be able to apply to the Court for an assessment of our bill under Part III of the Solicitors Act 1974.