Consumer Rights

As a consumer, you may have purchased goods or services which have not met your reasonable expectations. The seller may be refusing to either rectify the situation appropriately or even acknowledge that a problem exists.

You may have purchased for example:

  • A car
  • A holiday
  • Property
  • Domestic appliances or furnishings
  • Services relating to improvements in your home.

If you are dissatisfied with the result of your purchase, we are here to assist you. The legal system provides protection and recourse for consumers who have been treated unfairly.

Our litigation team at Woodfines has the experience and expertise to advise you in these circumstances and to steer you toward the desired available remedy, which may include a full or partial refund, repair, replacement and compensation for the inconvenience your have suffered.

You will need pragmatic and straightforward advice. This in addition to an explanation of all funding options available will be provided to you from the beginning of your case.

If you would like to discuss a consumer related dispute, please do not hesitate to speak with a member of our litigation team on 01234 270600 who will be happy to help you.